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Privacy Policy

This website is operated by Classic Country Hotels (trading as Three Ways House Hotel)  a limited company incorporated in England and Wales with registered number 3049751 whose registered office is at 15 Warwick Rd, Stratford upon Avon, Warwickshire, CV37 6YW. Three Ways House Hotel is responsible for this “website” and its contents (http://www.threewayshousehotel.com).

This notice describes the types of personal data we collect, how we may use that data and with whom we may share it. The term “personal data” means any information that can be used to identify a specific individual such as name, address, email address, telephone number and credit card information.

Personal Data

Information that we collect from you on this website

When you visit www.threewayshousehotel.com we may collect information about your usage of our website.

Your information will enable us to provide you with access to all parts of our site. We will also use and analyse the information we collect so that we can administer, improve and develop our website to better support you.

If you choose to provide personal data and consent to receive future communication from us by signing up to our newsletter, we will use your information to let you know about the products and services we offer which may be of interest to you including new product information, special offers and special events.

How and why we share personal data

We do not sell or otherwise disclose personal data about our Website visitors, except as described below.

We may share your personal data with service providers, employees or contractors that we have retained to perform services or work on our behalf. These parties are provided only with the personal data they need to perform their functions and can only use and disclose such personal data as is necessary to perform services on our behalf or to comply with legal requirements.

We may disclose your personal data if  we are asked to do so in order to comply with the law or when we believe disclosure is necessary or appropriate to prevent physical harm, financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to disclose and transfer your personal data to new business partners or owners in the event we enter a joint venture with or is sold to or merged with another business entity.

We will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security & Data Retention

We employ robust security measures to protect your information from access by unauthorised persons, against unlawful processing, accidental loss, destruction and damage. We will retain your information for the period of time legally required by law.

Where we store your data

Three Ways House Hotel controls and manages all personal data captured and stored in its role as Data Controller.

Personal data is securely held and maintained in a customer database located outside of the United Kingdom. The database is kept up to date with any requests to delete, amend or access personal data logged, recorded and actioned. The database is used to communicate to individuals on promotions, services and products where permission to do so has been obtained. The option to unsubscribe from future email communication is clearly provided.

Access and correction

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, access requests should be emailed to reception@puddingclub.com. To help protect your privacy and security, we will take reasonable steps to verify your identity, before granting access to your personal data.

Your rights and preferences

We take the privacy of our customers and their information very seriously.
We operate an open and honest approach to the protection and security of personal data and fully acknowledge the right of the individual to know what data we hold and to have the ability to amend, delete or object to the data stored on them.

Cookies

A cookie is a small text file which your browser stores on your device. Cookies are transferred into your device’s permanent storage when you visit our website to allow the site to recognise you when you visit our website again and to enable us to improve your use of the site.

Cookies may be temporary (or “session”) cookies, which are only in use while you visit our website and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave our website until you delete them manually or your browser deletes them after a period of time.

We may use temporary cookies in order to remember you as you use our website, but we also allow third parties (particularly Google) to use analytical cookies (both temporary and permanent) on our website to compile aggregate information about the areas of our website that are visited most frequently.

We acknowledge and comply with changes to the rules and regulations in regards to using cookies and similar technologies for storing information. We will ensure that the use of cookies is managed in accordance with national and legal guidelines, such as those that require the consent of website visitors for their use. By using our website, you agree that we can place these types of cookies on your device.

Most web browser settings are set for you to accept both our own cookies and third party cookies. However, you are able to adjust those settings (in relation to both our own cookies and those of third parties) to accept the cookies, to prompt you to accept or refuse a cookie each time one is sent, or to reject all cookies outright. We recommend that, for the highest functionality of the website, you accept both our own cookies and third party cookies. Browser settings can be changed in your tool bar.

By default cookies are enabled. If you wish to reject cookies while on this site please select when prompted. Your preference will be remembered in a cookie on this device only. Please be aware that if you do, certain functionality of the website may not be available and your use of the website may therefore be diminished.

If you would like to view the personal data we process about you, to update your contact details and preferences, to tell us you no longer want to receive communication about our products and services, or to tell us you no longer want your personal data processed, or if you would like to be removed from our database please email us at reception@Puddingclub.com.

If you ask us to stop using or storing your personal data, we will take reasonable steps to honour that request. However, we will retain records of your personal data as required by law.

In all cases, we will respond within one month but with the intention of doing so as soon as possible.

Changes to our Privacy Policy

This Notice may be updated periodically in the future without prior notice. Any such changes will be posted on to our website.

How to contact us

If you have any questions or comments about this Notice, or if you would like us to update the personal data we have about you or your preferences, please contact us:

By writing to:- The Data Controller, Three Ways House Hotel. Mickleton. Chipping Campden. Gloucestershire. GL55 6SB
By emailing - FAO: The Data Controller at reception@puddingclub.com