WE ARE BACK
On Wednesday 2nd December we swing open the doors, get the coffees on, and go again.
MOVED TO TIERS
Our hotel is in Tier Two.
If you are in Tier One or Two, we run through what you can do with us further below.
If you are in Tier Three, then the government advises against travelling outside your Tier. There are exemptions to this, such as for work, and our hotel is open to keyworkers and business travellers who need somewhere to stay.
CANS, CAN’TS, AND SHOULDS
You can: Sleep with us. Eat in our restaurant (they now close at 11pm with last orders at 10pm). Work out with us. Relax with us. Get lost in the grounds.
We can’t: Serve alcohol unless it’s with a substantial meal (fear not, our bars have food menus).
We should all: Use our common sense (hands, face, space etc.). Smile. Stay sane. Have fun.
SAFE. SOCIAL. FUN.
As before, we are doing everything and more to make our hotel safe, social, and fun.
Throughout December we have got festive feasts and colourful celebrations. Visit our Christmas page for further details or please give us a call.
The Three Ways House Hotel Team
The health and safety of our guests and employees is our highest priority.
Please note; all Covid-19 policies are based on the current UK government guidelines and will constantly be reviewed accordingly.
Three Way House has established itself as a warm, welcoming, comfortable and quirky Cotswold village hotel. The emphasis is on great customer service and delicious food, with welcoming log fires in the winter and a lovely rose filled garden to enjoy in the summer, it’s like a home from home. We are also home of the world famous Pudding Club!
Three Way House is only 90 minutes from London, 15 minutes from Stratford upon Avon and the gateway to the Cotswolds a fabulous base to explore from.
Christmas & New Year
at Three Ways House
Randall’s Bar Brasserie
Randall’s Bar Brasserie is open every day, call in to enjoy morning coffee and biscuits or a pint of Hook Norton, we are only offering dinner at this time, with a reduced menu
Randall’s Bar Brasserie Dinner only 6.00 pm – 9pm
“Great 2 Night Stay”
At dinner I had to go for one of their “traditional puddings’, it was brilliant, absolutely superb. The Three Ways House will now be our default choice of hotel when visiting The Cotswolds.”
Tripadvisor, February 2019
Three Ways House Hotel,
During this pandemic we are unable to take any Walk in Guests as we are allowed to do check in electronically, we apologise for any inconvenience this has caused
For guests with email information pre-arrival check in to be sent electronically to the guest for completion and emailed back to Reception. This will include instructions on the health of the customer, instructions needed for their arrival at the hotel including the one-way system being operated and what facilities are open.
Reservations will obtain emails for guests with no contact details.
A screen has been installed on the front desk to protect staff, and guests
We have all the correct signage all around the Hotel, to ensure that social distancing is adhered too
A one-way entrance and exit exists in the hotel using the front door for entrance only then side doors for exits only. This is clearly signed.
A one-way system is in operation in the corridors as much as possible, depending on occupancy.
Furniture in the public areas is spaced according to the 2m social distancing requirement with signage for guests.
Hand sanitiser stations are setup all around the Hotel for guests to use
Credit card machines have been placed accessible for guests, and we encourage to use contactless as much as possible.
Our credit card machines are sanitised after every use.
All our keys are sanitized prior to use
All guest invoices to be emailed to guests rather than a hard copy.
A WhatsApp group on a mobile to be used for two-way communication with the guests for room service, maintenance etc.
Mobile is held at Reception and sanitised after every use.
Express check out to be used for all guests, where possible
We now use paper towels in all our toilets for guests, power switched off hand dryers.
We also operate a one in and out into our public toilets
Extra and deep cleaning is done everyday and every night, a minimum of 3 times a day
We only allow one person in the lift at a time due to the size of the space, unless they are from the same household.
Lift is cleaned regularly based on occupancy, with particular attention to buttons inside and outside the lift.
Rooms to only be cleaned on check out unless by special request from the guest
Rooms to be cleaned 24 hours after departure and then 24 hours prior to selling again
Windows and doors to be opened as soon as possible to air the room.
Housekeeping only clean rooms when the guest is absent.
We operate a very reduced menu at this time
We also currently only do Dinner at this time
All our staff and management have signed a ‘fit for work’ documents prior to returning to work.
All our staff and management have completed online Covid-19 training prior to returning to work – Cleaning & Hygiene, Customer Service, Personal Protection, Staying Safe and Your Wellbeing.
Cleaning schedules are in place covering back and front of house areas
All our staff wear the correct PPE whilst at work which now includes Face Masks
Face masks, disposable gloves and disposable aprons are available for staff across the hotel. All our staff have been given in instructions on wearing PPE and signed off.
In case of any symptoms of the coronavirus or possible infection my team and I have been trained on what to do, may we ask you kindly to remain in your room and contact Reception via the WhatsApp account ASAP